Tuesday, September 1, 2009

NO NETWORK, NO SERVICE


I rarely write about Nigeria, the country depresses me a lot, but I have made a round-about turn, because this country, gives me a lot of things to write about, And I also hope through my writing change would come.
The country has a way of taking a step forward, and then retrogress ten steps backward, so any improvement, would later come around to sting you in the face, take the telecommunication industry for example, it was with a lot of pomp and pageantry, that we celebrated the coming of the GSM.
Before then, we had to bear with, an ineffectual landline telephony, and grossly inept postal service, to get a phone line in the nineties, was a bribe game, you bribe to get the number, you bribe to get it installed, you bribe to keep it working, you bribe to get it repaired after it is damaged, or is it the postal service, where it will take weeks to get your mail delivered within Nigeria, and almost impossible to get it delivered abroad.
So we were so happy when mobile telephony came, we ignored the high costs, and rushed it, then the players in the industry became plenty, and the prices dropped, but with it we started having problems, a lot of dropped calls, no value for your money, poor customer care, and of cause, the most annoying of all bad interconnectivity and no service/no network.
Sometimes it is easier to let a camel pass the eye of a needle, than for a call to go to another network, difficult to send text messages, people would have as many lines, so they can reach people with similar networks, is it suppose to be so? Countries within African and abroad don’t have these problems, they use one line, and even enjoy cheaper rates.
The bane of the matter, is the inadequate regulating from the bodies in charge, they fail to remind them to give us good service, they fail to call them to book, when the transgress, it is possible for the industry to be trouble-free, it is possible for seamless communication between networks, as obtainable everywhere but Nigeria, we need to put things right in this country starting from the telecommunication industry.

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